Why does my profile say 'Awaiting Approval'?

All profiles must be manually approved by our team. Your profile will say AWAITING APPROVAL whilst this is being done. During this time your photos will be Blurred and not visible to others.

It normally takes up to 24 hours for your profile to be approved.

To be approved quickly, ensure you upload valid clear photos of your face, and also that they match your Security Selfie.

Still need help?

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To cancel Gold, see How do I cancel my muzmatch Gold subscription?

For technical support and general questions, email hello@muzmatch.com

For press enquiries, email marketing@muzmatch.com

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