Why are my Filters not working?

To filter the profiles you see, ensure your muzmatch app has Location permissions - to do this tap the Filters and Prefererences button (top left) - or go to Menu → Filters & Preferences - and grant Location Permissions.

Once done go to DISCOVER and view new profiles - your location should now update using your GPS and use any filters set.

Discover only shows those who match all your Filters. Explore only Filters by Age and Location

The more you filter the less profiles you will see.

Still need help?

Contact us

To cancel Gold, see How do I cancel my muzmatch Gold subscription?

For technical support and general questions, email hello@muzmatch.com

For press enquiries, email marketing@muzmatch.com

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