I bought a biannual or annual Gold subscription but it charged me the total up front?

Apple/Google handle all payments and subscriptions, not muzmatch. Monthly subscriptions are charged to your Google/iTunes payment method every month.

Biannual/Annual are charged once at the beginning of the term and renew at the end of the term unless cancelled.

Apple/Google control all payments - not muzmatch, and this is how they treat all biannual/annual subscriptions on ALL apps offered in their Stores.

muzmatch is treated no differently in this regard.

Still need help?

Contact us

To cancel Gold, see How do I cancel my muzmatch Gold subscription?

For technical support and general questions, email hello@muzmatch.com

For press enquiries, email marketing@muzmatch.com

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