Apple/Google handle all bank transactions, payments and subscriptions. We are not able to give you a refund directly for purchases made through the App Store or Play Store (see below for Credit and Debit Card purchases), you must request it yourself from Apple/Google as they manage this process.
You should hear back from Apple within a few days to a week with whether your request for a refund is approved.
Android / Google - Play Store
Please complete this form and Google will process your query.
Android / Google - Credit or Debit Card
Please email our Community Team at firstname.lastname@example.org to request a refund. You must email from the same email address you log into muzmatch with.