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How do I make sure I stay safe?
Please visit our
page for tips on staying safe when using muzmatch.
What is muzmatch?
How much does muzmatch cost?
Is muzmatch free?
How does muzmatch work?
How do I sign up for muzmatch?
Do I need Facebook to sign up for muzmatch?
How do I get muzmatch for iOS?
How do I get muzmatch for Android?
How is muzmatch Halal?
Why are some profile photos blurred on muzmatch?
How do I report inappropriate behaviour on muzmatch?
How do I include a Chaperone on muzmatch?
Do I have to upload a photo?
What is Selfie Verification?
How do I change my gender?
How do I delete my muzmatch account?
How do I match or chat with someone on muzmatch?
What is Instant Match?
How do I filter the profiles you show me?
How do I filter by distance or country?
Why does a timer come up when I try and swipe someone?
Why does the app tell me to widen my filters?
Why have I not got any matches?
I accidentally Passed on someone?
How do I unmatch someone?
How do I block someone and stop them seeing my profile?
How do I unblock someone?
How do I let another user view my photos?
I was messaging someone but the chat disappeared?
I got a match notification but I cannot see any new match?
Can I message someone I have not matched with?
What is Explore?
What is the number on the binoculars or the red dot next to a profile in Explore?
Why does your app need my location?
How often do you get my location?
Why does my city name show up on my profile?
I do not want to be discoverable anymore, how do I go offline?
How do I hide or show my photos?
How can I see when a member was last active?
How can I see how far away a Match is?
How can I lock my app?
Will you share my photos or phone number with anyone?
There is a message saying a Chaperone is present in this conversation?
The app keeps saying it needs my location and is not showing me any matches?
I'm not getting push notifications?
How do I turn off push notifications?
I never received my phone verification code?
I have a question which has not been answered here?
How do I contact muzmatch?
I accidentally Liked someone?
What is Explore's Visited You?
I never received my email verification code?
What is muzmatch Premium?
How much is muzmatch Premium?
How do I cancel my Premium subscription?
What is Reset Swipes (Likes and Passes)?
When do I receive my free credits with Premium?
I paid for Premium but it is not working?
When I try and buy Premium it says I have already bought it?
When can I cancel my Premium subscription?
If I favourite someone, do they know?
I want to Like someone but it is asking me to pay?
How can I hide my photos or make them Private?
How do I know my message has been read?
How do I earn rewards for inviting a friend to muzmatch?
How do I change my Date of Birth?
What do the Serious / Polite / Recommended badges mean?
Why does my muzmatch app not work on WiFi?
Why am I seeing people outside of all my Search Preferences?
How do I Log In with my Phone Number?
It is telling me my Phone Number is already in use?
Why are my photos not Visible?
Why does my profile say 'Awaiting Approval'?
How can I log out of muzmatch?
How do I change my location?
A profile has disappeared from my app?
How do I delete a chat?
Why is my location wrong?
Why can I not block a user?
How do I see who Liked me in Explore?
How can I get a copy of my chat messages with someone?
How do I change the muzmatch app's language?
Why have I been charged when I bought a free trial?
How do I get a refund?
How do I use an invite code?
Why have I been blocked from using muzmatch?
Why are my Filters not working?
What are the small badges or icons on the profile avatars?
How do I turn off ads in the app?
I bought a biannual or annual Premium subscription but it charged me the total up front?
I am a Premium member, but I am not getting my free Daily Instant Match?
© 2019 muzmatch Inc.
© 2019 muzmatch Inc.