A profile has disappeared from my app?

If a member disappears from your Explore view, Favorites or your matches and chats, then they deactivated their account or has blocked you. Don't take it personally, there's plenty more fish in the sea.

If they reactivate their account (and didn't block you) then they will reappear.

Still need help?

Contact us

To cancel Gold, see How do I cancel my muzmatch Gold subscription?

For technical support and general questions, email hello@muzmatch.com

For press enquiries, email marketing@muzmatch.com

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